Kings Heath at a glance
Address:
Kings Heath StationAlcester Road
Birmingham
West Midlands
Kings Heath
B14 7SN
Ticket office:
- Step-free access
- Prepurchase collection
- Ticket machine
- Taxi-rank
- Wifi
- Seated area available
Station information
| Staffing level | Unstaffed |
|---|---|
| CCTV | Yes |
| Information systems |
|
| Station operator | West Midlands Railway |
| Ticket office opening times | There is no ticket office at this station. |
|---|---|
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Smartcards issued here | No |
| Top up Smartcards here | Yes |
| Validate Smartcards here | Yes |
| Travel card | Zone 3 |
| Penalty fares | WM |
| Penalty fares URL | https://www.westmidlandsrailway.co.uk/tickets-fares/penalty-fares |
| Top up Smartcards here | Yes |
| Customer service information | Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
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| Seated area | There are benches available along the platforms. |
|---|---|
| Waiting room | There are no waiting rooms at this station. Seating is available on the platforms. |
| Station buffet | There are no refreshment services at this station. |
| Toilets | There are no toilet facilities at this station |
| Baby changing facilities | There are no baby changing facilities at this station |
| Wifi | Wi-Fi available at this station. |
| Helpline | Yes
|
|---|---|
| Staff help | Please note Kings Heath station is an unstaffed station |
| Induction loop available | Yes |
| Ticket machine | Ticket Vending Machine (TVM) available at this station. |
| Ramp for train access available | Ramps are available on the train to provide assistance. |
| Accessible taxis information | Please check local taxi operators for accessible taxis. |
| National Key toilets available | Accessible toilet facilities are not available at this station |
| Step free access | This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955 The assistance meeting point is on the platform that your train is due to depart. When the train has arrived, please attract the attention of a staff member onboard, who will help you to board the train. |
| Ticket gates | There are no ticket gates at this station |
| Impaired mobility set down available | No. |
| Wheelchairs | Wheelchairs are not available at this station |
| Onward travel | Bus routes 35 & 50 operate daily services, Mondays to Sundays. For bus times and days of operation please contact tfwm (www.tfwm/check/timetable ), or Traveline (on www.traveline.info or call: 0871 200 22 33)
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| Cycle storage available | Yes |
|---|---|
| Cycle storage spaces | 32 |
| Cycle storage sheltered | Yes |
| Cycle storage CCTV | No |
| Cycle storage information |
|
| Cycle storage types |
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| Rail replacement information | Rail replacement buses depart towards Birmingham from the bus stop on Alcester Road (bus stop A outside Queensbridge School); towards Kings Norton depart from the bus stop on the High Street (bus stop B opposite Findlay Road). Please refer to the Onwards Travel Information poster. |
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| Taxi rank |